Application Managed Services

Oracle Cloud Managed Services

24×7 support, AI-powered incident intelligence, automated patch testing, and proactive optimization — keeping your Oracle Cloud investment at its peak continuously.

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Why It Matters

Your Oracle Journey Doesn't End at Go-Live

Oracle releases quarterly cloud updates — new features, patches, and bug fixes. Business processes evolve. Users need guidance. Integrations break. Without dedicated AMS, these pressures quietly erode your Oracle investment's value.

Maini's Application Management Services flip the equation — your Oracle Cloud gets better every quarter, not just maintained.

Access senior Oracle specialists at a fraction of full-time cost
AI incident intelligence reduces MTTR by 45% vs traditional AMS
Automated quarterly testing eliminates manual regression risk
Proactive optimization in Gold and Platinum — not reactive break/fix
Same team from implementation to AMS — no knowledge loss
45%
↓ MTTR with AI
98%
Update success rate
30%
↓ Help desk volume
24h
Patch QA turnaround
Continuous Improvement Cycle
Monitor → Detect → Resolve → Optimize → Report
Application Managed Services

AMS Plans Built for Your Business

Three tiers — from essential monitoring to full strategic partnership. All include AI-powered incident intelligence that competitors charge extra for, if they offer it at all.

Silver
Essential

Stabilize and sustain your Oracle Cloud environment with reliable 16×5 support.

16×5×365 Operational Monitoring
Interface Monitoring & Maintenance
First-line Incident Resolution
Ticket Management & Escalation
Functional System Administration
User Access Management
How-to & Guidance Support
Monthly Status Reporting
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Most Popular
Gold
Growth

Proactive optimization for hypergrowth organizations that need more than reactive support.

Everything in Silver
Second-line Support & Problem Mgmt
Quarterly Patch Bundle QA Testing
New Release Training Support
Proactive Configuration Reviews
Efficiency & Improvement Advisory
Customization & Extension Reviews
Business Process Analysis
Performance Benchmarking
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Platinum
Enterprise

Full strategic partnership for complex multi-module Oracle environments.

Everything in Gold
AI-Automated Quarterly Patch Testing
Custom Report & Dashboard Development
New Integration Development
Strategic Optimization Roadmap
Dedicated Account Manager
Executive Quarterly Business Reviews
Priority SLA Response Times
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Advisory Services also available via on-demand pre-purchased hour buckets. No long-term commitment required.  Contact us for pricing →

AI Automation

Automated Oracle Quarterly Patch Testing

Oracle's quarterly cloud updates carry significant risk without proper regression testing. Our AI-automated testing service eliminates that risk — available as an add-on to Silver or included in Platinum.

1

Pre-built libraries

Thousands of test scripts mapped to your specific Oracle Cloud configuration — maintained and updated by our QA team before each release.

2

Automated execution

Scripts run against the new patch in a non-production environment, capturing every pass, fail, and performance delta.

3

AI result analysis

Our AI reviews test results, prioritizes critical failures by business impact, and auto-generates remediation recommendations.

4

Manager review & sign-off

Your dedicated Account & Testing Manager walks through results, confirms the update plan, and manages production cutover.

Ready to Protect Your Oracle Investment?

Let's Build Your AMS Plan

Tell us your Oracle modules, team size, and support pain points. We'll recommend the right tier and scope a custom package within 48 hours.

Get a Custom Quote → Call +1-443-345-1556